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Unlike BioShock, uninstalling the game does not refund a previously used activation. A call to customer support is required to reset the activation limit. Customer complaints led EA to remove the 10-day activation, but SecuROM remained tied to the installation, with its product activation facility used to impose a limit of three activations.
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Mass Effect ĮA announced in May 2008 that Mass Effect for the PC would use SecuROM 7.x and require that the software be reactivated every 10 days. The game is now available completely DRM-free. 2K Games removed the activation limit in 2008, although online activation was still required. Separate activations were required for each user on the same machine. The limit was raised to five activations because an incorrect phone number had been printed on the manual, and because there were no call centers outside of the United States. Purchasers of BioShock were required to activate the game online, and users who exceeded their permitted two activations would have to call to get their limit raised.
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Use of Process Explorer before an attempt to run the protected software would produce an error caused by a driver that was kept in memory after Process Explorer was closed. SecuROM conflicts with other software, the best-known being SysInternals' Process Explorer (prior to version 11).Disabling such software usually fixes the issue, but in some cases uninstallation is required. Software that can be used to bypass copy protection, such as disk drive emulators and debugging software, will block the launch of the game and generate a security module error.
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Under Windows Vista, SecuROM will prevent a game from running if explicit congestion notification is enabled in Vista's networking configuration.This can occur on virtually any configuration, and reinserting the disc or rebooting the computer usually resolves the problem. SecuROM may not detect that the original game disc is in the drive.The activation limit may be increased, on a case-by-case basis, if the user is shown to have reached this limit due to several hardware-triggered re-activations on the same PC. Reformatting the computer may not consume an activation, if the Product Activation servers successfully detect it as a re-installation on the same set of hardware. As with Windows activation, a hardware change may appear as a change of computer, and force another activation of the software.
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Most titles now also include a revoke tool to deactivate the license revoking all licenses would restore the original activation limit. SecuROM 7.x was the first version to include the SecuROM Removal Tool, which is intended to help users remove SecuROM after the software with which it was installed has been removed. SecuROM limits the number of PCs activated at the same time from the same key and is not uninstalled upon removal of the game. Opponents, including the Electronic Frontier Foundation, believe that fair-use rights are restricted by DRM applications such as SecuROM. A 2008 class-action lawsuit was filed against Electronic Arts for its use of SecuROM in the video game Spore. SecuROM gained prominence in the late 2000s but generated controversy because of its requirement for frequent online authentication and strict key activation limits. The method of disc protection in later versions is data position measurement, which may be used in conjunction with online activation DRM. It aims to prevent unauthorised copying and reverse engineering of software, primarily commercial computer games running on Microsoft Windows. SecuROM was a CD/ DVD copy protection and digital rights management (DRM) product developed by Sony DADC. Optical disc copy protection, digital rights management